DISQUS

Jules · 1 year ago

Hey John! It was nice meeting you today. Can I have your permission to add your bunny ear photo to my post?

John Hawkins · 1 year ago

@Jules it was great meeting you in person, too! Yes, of course you can use the shot.

Anil · 1 year ago

Hey John, thanks for the writeup for our presentation. I just wanted to get more feedback about what you were looking for from Chris and I on stage -- I think less than 5 minutes of the hour or so we were up there were specifically about our products. In all honesty, our main mission was to lay out a vision for where blogging is going and how social publishing is going to help it evolve.

If you or your friends want to help continue that conversation, I'd love to connect with you all and get more feedback about better ways to illustrate that to a larger community. The most important part is really that larger vision, and that's where we spent 90% of our time, so hopefully that was of value. And glad you'll give Blog It a try!

John Hawkins · 1 year ago

@Anil - Thanks for stopping by and commenting. Let me start by saying that by no means do I think I could have done a better job. I do not envy the task of a keynote speaker. Had the same speech been given during a breakout session, I would have been clamoring for more.

I definitely understand where you were trying to take the speech. A vision of where social media/publishing is taking blogging to the next level (blogging 2.0, if you will) is definitely where it was headed. However, in my opinion, it could have been left at that point rather than "here's the vision and here's how SixApart is going to take you there." Realize that SixApart is a Gold Sponsor of BlogWorld, they are mentioned at the start of every session at #bwe08, their booth is sitting in THE prime spot where everybody coming and going must pass before entering the expo hall. I feel that the "How we'll get you there" portion would have been better served/received on the expo floor.

This is, of course, one man's opinion.

Becky Carroll · 1 year ago

Thanks for the recap, John, and glad you got your own bunny ears photo with Tony! The customer loyalty panel was fun to moderate; I was pleased all the panelists accepted my invitation to speak on it. Nice summary, too!

Come on over to Customers Rock! to continue the conversation. :)

John Hawkins · 1 year ago

@Becky Thank you for stopping by! I really enjoyed your panel discussion. If you have the ability to get the video from that session taken by the people running BlogWorldExpo, that would make some great content on your site.

Toby · 1 year ago

John - Thanks for the great recap of the Customer Service session. I love that the brand people are finally getting that social media can be used to reinforce/build customer loyalty by providing another service channel. You look cute with "zappo bunny ears!"

John Hawkins · 1 year ago

@Toby The customer service session was fantastic. It had to be pretty exciting to see that many people crammed in to that small room. Thanks again for the excellent information.